Next Wave Technology Services

Service

Next Wave can assist with:

Hardware Repair & Upgrades
Virus & Spyware Removal
Windows Troubleshooting
Networking (up to 15 devices)

Our technicians are certified by CompTIA and Microsoft so that you can be sure your system is being serviced the right way. When it comes to replacement parts, we do our very best to supply new parts fresh from the factory.

Onsite service is available anywhere within a 30-mile radius of Baton Rouge, LA, as depicted in the map below. Service is also available for customers outside of the shaded area, though an Extended Range Fee will apply.

Pricing

Flat Rates

System Diagnosis

$24.95

For troubleshooting your system's reported issue to determine the cause and prepare a quote for repair. Not charged if repairs are authorized.

System Cleanup

$44.95

This service removes junk files and unwanted programs from your PC and helps to improve performance.

Malware Removal

$89.95

Scans for and removes suspected virus, spyware, and malware infections from your system.

Other Rates

Labor

$39.95/hr

Labor rate for non-flat rate services. 1-hour minimum with each additional hour charged in 15-minute increments.

Extended Range Fee

$0.45/mi

Assessed to customers requesting mobile service at a location outside of our 30-mile service area.

Cancellation Fee

$20.00

Charged if an appointment is canceled less than 1 hour before the scheduled time or if no one is available within 30 minutes of the Technician's arrival.

NSF Fee

$10.00

Applied to any invoice paid by a check that is returned due to insufficient funds in addition to the original invoice amount.

Flat rates are applied on a "per system" basis. Prices do not include parts needed or applicable sales tax. Repair quotes are also available upon request.

Next Wave is a service-only company, providing support for computers and small networks. Service is not offered for:

Game Consoles
Inkjet Printers
Tablet & Smartphone Screens
Flat-Panel TVs
Alarm/Fire/Security Systems

Personal Training/Tutoring
Web/App Design or Custom Programming
Social Media or Content Creation
Audio/Video Systems
Analog or PBX Phone Systems

Online Booking

All appointments are now booked online. Schedule a visit up to 14 days in advance and send notice if you need to cancel or reschedule. Not all date and time slots will be available. Saturday appointments are available between 10a-3p but must be scheduled during the week by 6p on Fridays. Same-day Saturday, Sunday, and major holiday appointments are not available.

Click or tap here to book your appointment

Click or tap here to enter Customer Portal

Next Wave customers now have access to a dedicated portal. By using the QR code, they can:

View and manage invoices
Make payments via credit/debit card, bank draft, or PayPal
Check outstanding balances or available credits
Send messages or documents in a secure environment

Checks are also accepted. Cash, although not preferred, will be accepted for the exact amount only.

Next Wave does not request or accept payments through CashApp, Venmo, Zelle, or any other kind of payment site. If you've received a request through these platforms, do not respond to or send anything and contact us right away with any concerns.